Property Management Administration Assistant

Property Administrator - West London, London

Ref: 4774Wednesday 24 February 2021

£23,000 - £26,000

If you enjoy variety and have some good admin experience in property management, then this position gives the opportunity to be involved in two areas. In the mornings, based in an on-site Estate Office at large purpose-built block of flats in the Hammersmith area working closely with the on-site Estate Manager and in the afternoon, working at the property management company’s office providing administrative support to the Block Management team.

 

On-site duties:

  • Providing a friendly, efficient client facing service and helping to support the Estate Manager
  • General administrative support including, answering calls, emailing, scanning, filing and any other support activities
  • Undertaking admin tasks such as issuing permit to works
  • Liaising with the on-site maintenance team to report items of repair
  • Assisting the Estate Manager in collating information to help resolve leaseholder complaints
  • Drafting correspondence/notices to leaseholders
  • Dealing with visitors to the office, ascertaining their business, answering/resolving enquiries or requests for information
  • Communicating with leaseholders, residents, suppliers/contractors
  • Providing cover in the Manager’s absence whilst on annual leave and as required

 

Property Management Office duties:

  • Assisting with similar administrative tasks as above but across the broader client base
  • Helping the accounts manager in preparing property year end reports
  • Assisting with mail merging and issuing demands and correspondence
  • Helping to process insurance claims for the department
  • Assisting with data input into property management system
  • Providing general assistance as required in delivering service to leaseholders