Experienced Receptionist Administrator for the HQ of a large multi-national firm based in Croydon. As well as being the first point of contact for the business, you’ll be the main office administrator supporting the HQ team by ensuring the day-to-day operations within the office are running effectively and with various tasks/projects on an ad hoc basis. It’s a role that has a lot of variety and is more than just sitting answering the phones. Someone with a hand on approach who enjoys doing things and making themselves useful and has good general commercial office experience would really enjoy working here.
- reception duties including screening phone calls and enquiries, and handling them when appropriate
- greeting and welcoming visitors on arrival and informing the appropriate people
- organising and making appointments
- dealing with incoming and outgoing post/deliveries/couriers and distribute accordingly
- maintain office filing and storage systems and dealing with office supplies
- ensure office equipment and services are properly maintained
- fax, scan and copy documents
- type documents, reports and correspondence where necessary
- update and maintain mailshot databases
- dealing with sending out fliers and initial collation of responses to mailshots
- carrying out various admin tasks
- assist the HR team with ad-hoc projects
- maintaining training records for employees and temps
- dealing with paperwork for new starters
- perform work related errands as requested such as preparing meeting rooms for meetings, making tea/coffee and washing up after meetings
- Ensure office & reception areas are tidy
Key Competencies/Skills
- previous experience in a commercial / corporate environment is essential
- competent computer skills particularly in Word, Excel and online
- competent numeracy and literacy skills
- ability to adapt and learn new skills
- organisation and planning skills with the ability to work towards deadlines
- work management and prioritising skills
- verbal and written communication skills
- problem solving ability
- attention to detail
- flexible, reliable and patient
- ability to work as a team
- English to mother tongue standard with a pleasant telephone manner
- handle confidential information
- positive and enthusiastic attitude to work