Property Administrator with progression in to Lettings: A long-established West End estate agency and property management is looking for an experienced front of house administrator and operations support to join their small but really solid team where you’ll be the first point of contact for all visitors. They’re a busy office of 7/8 people dealing with property sales, lettings and management and tend to do best with someone who likes to get on without having to constantly ask whether it's ok to do. They like well-mannered and good-humoured individuals with common sense, good organisational skills, communication and customer service skilla who can handle a variety of tasks and absorb new information quickly. Hours are 9am to 5:30pm
Duties are likely to include elements of the following:
- Meet and greet in a professional manner
- Arrange diary appointments for the team e.g. viewings
- Update the company website with details of new property instructions
- Produce correspondence including sales, lettings and general letters
- Answer and direct calls appropriately, taking messages when necessary
- Arrange office equipment maintenance and call outs
- Liaise with contractors
- Deal with tenant maintenance issues by logging and following up repairs where appropriate
- Gain knowledge of lettings procedures, tenancy documentation and more
Skills:
- Good IT skills - word, excel, outlook and typing
- Excellent organisational skills and time management
- Ability to multi-task in a busy office
- Good written and verbal communication skills
- Good personal skills - relate to clients and colleagues
- A interest in developing a career in residential lettings