Based on site on a large residential estate in South West London, the successful building manager / estate manager will be a first point of contact for residents, contractors and other site visitors. This is a complex site made up of multiple blocks comprising over 500 apartments.
Working Monday – Friday 8am-4pm, you will be responsible for:
- Coordinating the day to day running of the buildings, liaising with the Property Manager, who is based off site, to ensure the site is actively maintained and that all tasks are dealt with in a timely manner.
- Meeting and greeting residents, building trusting relationships with all on site.
- Access control / building security
- Health and safety management
- Undertaking regular site check / building walks, addressing any issues and ensuring remedial action is taken
- Reporting any building issues or maintenance requests to the property manager.
- Customer service, dealing with queries, question and any minor complaints – ensuring management are kept informed.
In order for the successful Building Manager / Estate Manager to hit the ground running they are likely to
- Have experience working on a large residential complex / estate – residential site experience is absolutely essential
- Have strong written and verbal communication skills – this is a frontline role in which you will have daily face to face contact with stakeholders
- Be comfortable using MS Office – Particularly MS Word, MS Outlook and some MS Excel
- Have excellent time management skills – punctuality and reliability are key
- Have a professional attitude and appearance – someone who always goes the extra mile to provide a 5 star service
- Enjoy working independently and using their own initiative – we would like to take on someone who takes pride in their work and has high standards.
Please note that it is absolutely essential that this Building Manager / Estate Manager has worked on a residential site before – large site experience is preferred. If you happen to live in the local area this is highly advantageous but not essential. This role is to commence in early October 2021.